We never agreed on a name for our little carriage; I wanted to call it Storm or Thunder cloud because of its greyish color, while Steven insisted we name it Optimus Prime. It's a HYUNDAI SONATA, NOT A SEMI TRUCK! Lol!
|THIS is Optimus Prime. NOT our Sonata.|
Anyway, the first break-down came on Wednesday July 6th when Optimus-Storm-Cloud (I just now made that up...) decided to fart black smoke and make grinding noises when Steven tried to start it up at his work. We had it towed to a place in Springville the next day (they were the only place in the area that had free towing) and after about 4 days they basically told us we should scrap it. They even offered to haul it to the junk yard for us! They thought we could get about $300 for it. Oh wow.
The next day we had it towed to a place in Salem called "Stone's". DO NOT GO TO THIS PLACE!!!
After two weeks wherein they "didn't know what was wrong" with it and repeated changed the date and time that it would be done, we hitched a ride to Salem to pick it up. We were greeted by a large dirty man in a dingy nasty little office that was part of a greasy garage, who greeted us by saying, "Hi kids! What are you here for?"
SERIOUSLY??? I JUST CALLED YOU LIKE THREE TIMES TO TELL YOU THAT WE'RE COMING TO PICK UP OUR CAR! IT'S THE ONLY CAR IN YOUR LOT RIGHT NOW THAT'S BEEN WORKED ON. WE ARE NOT KIDS!!!
I was inwardly livid but kept my composure somehow as he went on to tell us that: "You sure are brave if you're going to drive that car out of here"
WHAAAAAAT???????!????? WE LEFT IT WITH YOU FOR TWO WEEKS AND THAT'S THE FIRST THING YOU'RE GOING TO SAY ABOUT IT???!???
We were then charged $1400 and given the warning to "check it for leaks daily" because it could basically fall apart in the next WEEK, and if it does "our warranty on the valves is void" because it OUR FAULT FOR NOT CATCHING A LEAK!!! WTF????
I was outraged.
That was parts 1A and B.
Part 2: I had this great car coupon for a bunch of free services for a place in Orem. I set up an appointment for the Monday following this last place.
The place in Orem is called A AUTO REPAIR and is on State Street. When I called to set up an appointment to use my coupon to get a free oil change and air conditioning inspection they were SO nice!
When I went to drop off the car I was met by a cute little air conditioned office with leather couches, a massage chair, music playing in the backround, magazines to read, and a window that you could use to look into the garage and keep an eye on the work. SO NICE!!! The customer service was AMAZING! While doing the air conditioning check they noticed that our ac wasn't working. They didn't just fix it and then charge me, they came in and told me EXACTLY what was wrong, EXACTLY how much it would be to fix, and EXACTLY how much time it would take. It was a night and day difference from the place in Orem.
Unfortunately, while checking the oil they also noticed that our motor wasn't mounted correctly and was wobbling all over the place. When I explained about the recent car repairs we had done and the place in Salem, the guy at A Auto shook his head and said that Stone's was notorious for basically screwing people and that he wasn't surprised that they hadn't pointed out the wobbly engine. Had it gone unnoticed, all the work that we just paid them to do on the valves would have been destroyed. WOW. Talk about unprofessional!!!
I was so grateful for our coupon and for the honesty and integrity of A Auto Repair! We ended up having them fix all the damage, costing us around $400 dollars more even with the coupon. THIS time I felt it was worth it, even if just for the customer service! They also said that we have a great little car and it really does have a lot of life left.
|This is what our car looks like, except ours has a lot less paint|
Part 3: Fast forward about a week after we had the motor mounts fixed...
Steven got rear-ended on the way home from work.
Fortunately, our little Storm trooper really IS a sturdy little thing, and the only damage was to the rear bumper, and it wasn't even that visible! The insurance of the driver who hit us paid to have our car fixed, and in the meantime we've had a SWEEEET rental car! Free of charge to us!!
Now we just have to figure out how to get people to systematically smash the other sides of our car so we can get it all fixed up for free while driving around new cars. >:D Mwah hahahahahahaaaa!
Ok, I kid.
So there you have it, the saga of our car. We should be getting it back-new bumper intact-tomorrow afternoon.